ORDER PROCESS
Order processing takes place during normal business hours, Monday through Friday (9 am – 6 pm UTC+1). Orders received after 5:00 p.m. will be processed the next business day.

SHIPMENTS:
If you’ve ordered on a Friday, your order will be packed and dispatched the following Monday.

For the delivery, we strongly recommend to indicate your phone number when ordering.

COSTS AND SHIPPING TIMES:

Shipments from our headquarters in NICE, France:

For the delivery, we strongly recommend to indicate your phone number when ordering.

Metropolitan France

When you buy a set

Colissimo (48 – 72h) – FREE SHIPPING ON ORDERS OVER 150 EUR INSIDE EUROPE

DHL Express (24 – 48h) – 15€

French Overseas Territories

Colissimo (5 -10 days) – 10€

United Kingdom

Colissimo (4 – 5 days) – 15€

DHL Express (2 – 4 days) – 28€

Europe 

Colissimo (3 – 7 days) – 10€

DHL Express – 28€

International

DHL Express – Shipping rates start from 30€ up

• France: Free shipping. Time: 1 – 3 business days
• European Union, USA, and Canada: €9.00 (Approx. 10 USD); Time: 3 – 7 business days.
• Rest of Europe, Latin America, Australia, Singapore, China, and Japan: €19.00; Time: 5 – 14 business days.
• Rest of the World: €24.00; Time: 5 – 21 business days

For all orders from the European Union: This product includes the cost of taxes and duties.
For orders outside of the European Union: Customers are responsible for taxes and duties imposed by their country of residence.

International

DHL Express – from 30€ 

 Unexpected delays may occur, including custom & duties processing, which AGUA SALÁ BEACHWEAR has no control over and is not responsible for.  

If a package is undeliverable, the customer will be held responsible for any return and original shipping charges. To prevent this from happening please look out for any delivery attempt notifications and use the ‘Track my order’ feature located in the confirmation email. 

We are not responsible for the loss or theft of packages once they have been marked as delivered. 

ORDER TRACKING

After placing an order, you will receive an email with your order confirmation and details, followed by an email with the tracking number and link to the shipping company. You can contact us in case of doubt by sending an email to: customercare@aguasala.shop